Effective Date: June 2024

At Mothersoul, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, address, email address, phone number, and other contact details.

• Payment and billing information when purchasing our products.

b. Non-Personal Information

• Browser type, operating system, IP address, and usage data through cookies and similar technologies.

• Aggregated data that cannot identify an individual.

c. Health Information

• Any health-related data voluntarily shared by you when using our pharmaceutical products or services.

2. How We Use Your Information

We use the information collected for the following purposes:

1. To Provide and Improve Our Services
   Ensuring seamless order processing, delivery, and customer support.

2. Personalization
   Offering tailored recommendations and user experiences.

3. Compliance
   Meeting legal obligations, such as reporting adverse effects related to pharmaceutical use.

4. Marketing Communications
   Sending updates, offers, or newsletters, with your consent.

5. Analytics and Improvements
   Analyzing usage trends to enhance our products and website functionality.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

1. Service Providers
   Third-party vendors who assist in delivering our services, such as payment processors, delivery partners, or IT support.

2. Legal Compliance
   Government authorities or regulatory bodies as required by law.

3. Business Transfers
   In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement robust security measures to protect your information, including encryption, firewalls, and secure data storage practices. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. These small data files:

• Help us remember user preferences.

• Provide analytics insights.

You can modify your browser settings to refuse cookies, though some features may be unavailable as a result.

6. Your Rights

You have the right to:

1. Access and Correct
   Request access to or correction of your personal information.

2. Opt-Out
   Unsubscribe from marketing communications or restrict certain data processing activities.

3. Data Portability
   Receive a copy of your data in a commonly used format.

4. Erase Data
   Request deletion of your personal information, subject to legal and regulatory obligations.

7. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. International Data Transfers

If you are accessing our services from outside [Your Country], your information may be transferred to and stored in a country with different data protection laws. By using our services, you consent to this transfer.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Mothersoul Pharmaceutical Company
Plot No. 74 & 75, Beeta Industrial Park, Village

Jakhiya, Opp. Aurobindo Hospital, Ujjain Road, Tehsil – Sanwer, Indore

453555

+91 7880098985

Thank you for trusting Mothersoul with your privacy. Your security is our priority.